Reasons for account ban

To ensure excellent service, the Captain's account may be temporarily or permanently banned as a result, but not only for the following reasons:

Give the captain account to someone else
The pricing is incorrect
Irregular/suspicious activities
A vehicle that does not match a captain's account
Any form of misconduct
Note: The temporary ban can be reversed after contacting a representative or after reviewing a technical support service.
Temporary bans initiated by our team will be active until the Captain fulfills the requirements communicated prior to activating the account.

Please contact our technical support team for a detailed explanation and assistance.

Updated on: 08/11/2022