Q: Driver document requirements

Drivers in the Hashemite Kingdom of Jordan must provide the documents listed below to be considered for driving on the platform: || Profile picture <img src="https://storage.crisp.chat/users/helpdesk/website/3375952df0a20400/free-photo-portrait-of-handsom_yha36m.jpg" alt="Profile picture" /> || Driving license <img src="https://storage.crisp.chat/users/helpdesk/website/3375952df0a20400/photo2022-09-1702-00-07_ye15kq.jpg" alt="Driver license" /> || Vehicle license <img src="https://storage.crisp.chat/users/helpdesk/website/3375952df0a20400/rkm-altsgyl_h1hn1d.jpg" alt="Vehicle license" /> || ID/passport <img src="https://storage.crisp.chat/users/helpdesk/website/3375952df0a20400/4538a719-486e-4dc8-a683-0d5fe0_f0j0vd.jpeg" alt="ID" /> || Certificate of no criminal record <img src="https://storage.crisp.chat/users/helpdesk/website/3375952df0a20400/122101154346502575361135741102_63l8ck.jpg" alt="Certificate of no criminal record" /> | Note: Photos must be clear and visible

Question 1

Vehicle and category requirements

Accepted Answer

To be eligible for our platform, your vehicle must meet the following requirements:

Be a private/public car and registered under first degree relative.
Not have any external or internal damage.
Be clean inside and out.
Not have any advertising and logos on the exterior.

For specific categories, additional requirements apply.

Note: Pickup trucks and one-doored cars and Bus/Van vehicles are not accepted.

Comfort:

| Maximum vehicle age: 12 years | Minimum seats: 4 (excluding the driver) | Accepted models: Sedan, SUV

Taxi:

|| Maximum vehicle age: 10 years || Minimum seats: 4 (excluding the driver) || Accepted models: Sedan.

**Go Loop: **

||| Maximum vehicle age: 9 years ||| Minimum seats: 3 (excluding the driver) ||| Accepted models: Hatchbacks, Small car,

Question 2

Driver document requirements

Accepted Answer

Drivers in the Hashemite Kingdom of Jordan must provide the documents listed below to be considered for driving on the platform:

|| Profile picture

Profile picture

|| Driving license

Driver license

|| Vehicle license

Vehicle license

|| ID/passport

|| Certificate of no criminal record

Certificate of no criminal record

| Note: Photos must be clear and visible

Question 3

How to change my vehicle category

Accepted Answer

If your vehicle qualifies for a particular category, your car will be registered in that category automatically.

If your car qualifies to operate in another category, please contact our Support team to register your interest.

Question 4

Becoming a driver

Accepted Answer

|| We’re always looking to welcome new drivers to our platform. It’s a great opportunity to earn a stable income. So how can you apply?

Loop drivers must meet certain requirements to become a driver. Below you can find an overview of how to get started.

To register as a driver on the Loop platform, you must meet the following driving requirements:

Be at least 20 years old
Have an Android or iOS smartphone with GPS.
Driver document requirements
Vehicle and category requirements

If you have these requirements, you may continue to complete the following steps to sign up as a driver:

|| Register your profile

Go to the driver application to register
Upload all required documents that are specified
If you are instructed to upload a profile picture, please ensure it meets the following requirements:
Your face is centered in the frame (a smile goes a long way!)
There is only you in the picture
The image is not blurry
You are not wearing wear a hat or sunglasses (eyeglasses and religious garments are accepted)
The photo is taken in good lighting (try facing a light source, like a lamp or window)
The image is taken against a solid background
The photo is taken with the camera at eye level
The picture is not a photo of a photo

| Once you have completed your registration submit it!

|| Get activated

Prepare all the documents require

Question 5

How much can I earn driving with Loop

Accepted Answer

**We're always looking to welcome more drivers to our platform. How much you could earn through Loop depends on the hours you choose to work, as you'd be your own boss. We offer regular payment, the chance to earn more in peak hours. **

Question 6

Issues with a promotion

Accepted Answer

In case you have issues when using a promo code, make sure that:

|| Your promo code or discount hasn’t expired || Referral codes can only be redeemed by customers who don’t share a payment method or a device with an existing customer || You are using the latest app version.

Here are a few more things to keep in mind:

||| A promo code given for a ride in a particular country cannot be applied to a trip in another country ||| Two or more promo codes cannot be applied at once ||| If you change the payment method, the code will need to be reselected ||| If the value of the promo code is higher than the trip price, the remaining amount cannot be used for another trip ||| If your promotion covers the full price of your trip, we may still perform a card authorisation to validate your payment method ||| Some percentage-based discounts can have a maximum amount that is deducted.

If the above has not solved your issue, please contact our Support team.

Frequently Read Articles

Browse All Categories