Articles on: For Riders

Resolving a failed payment

A card payment may fail for a number of reasons:


There are insufficient funds on your card
Your card has expired
E-commerce transactions aren’t enabled for your card
You have exceeded your daily/monthly limit for online purchases.

If you still experience issues, please contact our Support team.

Updated on: 13/09/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!